Terms and Conditions of Service

These terms govern your use of the Larivon flower shop website and services. Please read them carefully before placing your order or using our site.

January 29, 2026 - latest update

Acceptance of Terms

By accessing or using our services, you agree to abide by these terms. If you do not agree, please do not use our site or make purchases. We reserve the right to update or modify terms at any time, which will be effective when posted online.

Key Terms

The following terms help clarify and outline your rights as our customer.

‘Service’ refers to our flower shop, including online ordering, delivery, and in-person interactions.

‘User’ means any person accessing, browsing, or interacting with the Larivon website or services.

‘Order’ describes any floral arrangement, product, or request made through Larivon or in-store.

‘Personal information’ means data which could identify you, as defined under Australian law.

Using Our Services

Our services are provided solely for personal use. Commercial resale or other unauthorised use is restricted.

Eligibility

By using our services, you confirm you are at least 18 years old or have parental consent for your order.

Australian law applies to age requirements.

Your Responsibilities

We ask all users to act in good faith and provide accurate information when ordering.

Provide truthful, up-to-date details with every order
Keep your account credentials secure
Use our platform for lawful purposes only
Treat staff and fellow customers with respect

Restricted Uses

You agree not to misuse our website or services, including:

Interfering with service operations or access
Posting false, misleading, or illegal information
Attempting unauthorised access to systems or accounts
Impersonating another individual or entity
Transmitting malware, spam, or harmful code

Intellectual Property

All content on the Larivon website—logos, images, text, and designs—remains the property of Larivon or our suppliers. You may not use, copy, or distribute content without our written consent.

Your Content

You retain rights in content you provide (such as reviews), granting us rights to display as needed.

User rights for submissions

By submitting content, you permit Larivon to use, modify, and share it as reasonable for business purposes.

Privacy Protections

Larivon carefully manages all personal data in accordance with applicable Australian law and our privacy policy.

See privacy policy

Disclaimer of Warranties

We do our best to maintain accuracy and reliability of information provided on this website.

General Disclaimer

Flowers are subject to availability and seasonal change. While we strive for accuracy, details may vary.

Limitation of Liability

Larivon is not liable for damages arising from the use or inability to use our services except as required by law.

Indemnification

You agree to indemnify and hold harmless Larivon, its employees, and partners from claims resulting from your breach of these terms.

Resolving Disputes

Disputes should be addressed with our customer support team before formal action is taken.

Arbitration

Any unresolved disputes may be referred to mediation or arbitration as provided in Australian law.

Arbitrator decisions are binding to the extent permitted by law.

Online Dispute Resolution

Information about dispute resolution is available via the European ODR platform.

ODR platform information

Severability

If any provision of these terms is invalid, the remaining terms will continue to apply.

Entire Agreement

These terms represent the full agreement between you and Larivon regarding the use of our services.

Applicable Law

These terms are governed exclusively by Australian law.

Termination

We may suspend or terminate your access to our site for policy violations or misuse.

Modifications

Any policy updates will appear online; it is your responsibility to review them before new purchases.

Contact Us for Questions

Our customer service team is available for any questions about these terms or your experience.

Email address: content@larivon.world

Phone: +61-8-4512-1915

Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia

Effective date: January 29, 2026

Version: 2.1